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Overview

What is Skype?

Skype (the personal edition) is a free web meeting, video conferencing, and VoIP software. The free version includes audio and video Skype-to-Skype calls, ability to call mobile phones and landlines, paid international calling, and conference calling capabilities for up to…

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Recent Reviews

Great for one on one

6 out of 10
October 18, 2023
Incentivized
It has allowed us to connect with our team members around the world in one on one scenarios. It is helpful to be able to see them face to …
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Call on a budget!

8 out of 10
November 09, 2021
Incentivized
We use Skype, to conduct and monitor all our Sales calls and reach out programs, It is used primarily by our sales, product/Ops, and …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 17 features
  • High quality audio (131)
    7.9
    79%
  • High quality video (129)
    7.8
    78%
  • Desktop sharing (114)
    7.3
    73%
  • Low bandwidth requirements (126)
    6.4
    64%

Reviewer Pros & Cons

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Pricing

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N/A
Unavailable

What is Skype?

Skype (the personal edition) is a free web meeting, video conferencing, and VoIP software. The free version includes audio and video Skype-to-Skype calls, ability to call mobile phones and landlines, paid international calling, and conference calling capabilities for up to 25 people.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is GoTo Connect?

GoToConnect, from GoTo, is a cloud-based business phone system with built-in web-based video conferencing solutions. It includes features such as call analytics, call recording, softphone, fax to email, voicemail to email, and desktop integration.

What is PanTerra Networks?

PanTerra is a provider of unified cloud-based services for communications, enterprise file sharing and mobility solutions for mid-market enterprises (MME), headquartered in Santa Clara. The Company's Streams service provides - Unified Communications and SmartBox - Communications-Enabled Content…

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Product Demos

Skype Video Call Demo Video (No Audio)

YouTube

One Chat - All in one Messenger for WhatsApp, Fb, Skype & more

YouTube

Designing a Drawer / Sliding panel in Winform App C# (Skype Demo)

YouTube

Skype on Symbian Video Demo

YouTube

Demo of Skype for the iPhone

YouTube

Sony Xperia M Skype Video Call Demo - Front Camera Quality - PhoneRadar

YouTube
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Features

Performance & Compatibility of Online Events Software

Features related to the performance, reliability & compatibility of web conferencing and webinar (online events) software.

7.4
Avg 8.0

Screen Sharing

Features related to remote screen sharing capabilities.

6.8
Avg 7.9

Online Meetings / Events

Features related to hosting and attending meetings and events online.

6.7
Avg 8.2

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

7.7
Avg 8.4

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

7.3
Avg 8.3
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Product Details

What is Skype?

Skype (the personal edition) is a free web meeting, video conferencing, and VoIP software. The free version includes instant messaging, audio and video Skype-to-Skype calls, the ability to call mobile phones and landlines, paid international calling, and conference calling capabilities for up to 25 people. During video sessions, users also have the option to share their screen with other participants. Other distinctive features include background blurring, voice and text translation, location share, conversation search, and integration with Microsoft's Digital Assistant, Cortana.

This version of Skype works on phones, desktop, tablet, browsers, Alexa, and Xbox. Users can call landlines and mobile phones from around the world by paying for Skype Credit or signing up for Skype subscriptions, a monthly contract for users who only need service to specific regions. Users can also pay to have a local phone number through Skype Numbers, so that they can answer phone calls from their desktops, tablets, or smartphones. They can also send SMS text messages and share their location using the Skype mobile app.


Skype Video

What is Skype?

Skype Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Skype (the personal edition) is a free web meeting, video conferencing, and VoIP software. The free version includes audio and video Skype-to-Skype calls, ability to call mobile phones and landlines, paid international calling, and conference calling capabilities for up to 25 people.

Reviewers rate Live chat highest, with a score of 8.4.

The most common users of Skype are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(2595)

Attribute Ratings

Reviews

(1-25 of 76)
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Score 4 out of 10
Vetted Review
Verified User
Incentivized
We use Skype in our organisation in a small scale meeting setting. We have a number of boarding students who use Skype for contact with family and support networks. We also use it when connecting with certain international schools to share ideas and collaborate as a class. Using Skype allows us to connect easily with others that have Skype accounts.
  • User verification
  • Easy to use
  • It’s a known brand
  • Video quality
  • Integrations with other apps
  • Audio quality
In the current setting, Skype will suit people who have always used it. It is a good solution and they will know it well. This will cover your personal chats and conversations but business applications like group video chats an collaborations.
scenarios where it is less appropriate is if people you’re inviting to a meeting don’t have an account or where you want good quality audio and video.
Adil Khan Robin | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We use Skype, an effective tool for communicating internationally. It's the best software for calls, meetings, and instant messages due to its multiple communication methods. Microsoft supports Skype with simple integrations into OneDrive, making sending and receiving even very large files easy. Installing the Zoom plugin for Skype lets us import Zoom contacts and invite them to Skype meetings. Skype allows us to collaborate, communicate, and create. Screen-sharing, file-sharing, and image-sharing are all possible. Skype shows screenshots without downloading them, making it ideal for sharing. One of the most inspiring resources is the built-in whiteboard, which can be used to make designs and illustrate discussions. It allows the host to record meetings anytime, which are immediately shared with participants. Skype uses industry-leading technology with full privacy and security.
  • It's the best call, meeting, and IM software.
  • An attractive and straightforward UI is a major selling point.
  • IMs and calls are free, and paid features are affordable.
  • It's great for group meetings because it allows video and audio calls.
  • Free users may find ads intrusive.
  • Some callers and texters have dropped.
  • Slow internet connections can degrade call quality.
Skype is convenient and trustworthy. That was one of the first video conferencing apps to call landlines and mobiles. It's simple, reliable, fast, and compatible with calendars. Skype's group meeting feature makes it great for business. It enables global interaction by facilitating free worldwide phone calls between Skype users. Skype eliminates the need for meeting attendees to travel to a boardroom or office. Instead, users can hold meetings at home and make faster decisions. Skype is great, but they should increase the member limit. If a business wants to host a town hall with more than 100 people, using Skype can be a disadvantage.
Score 10 out of 10
Vetted Review
Verified User
We use Skype in our organization to get connected at every time and at any place through this software as it helps us a lot in communicating and passing information from one person to another in no time. It is very less time-consuming and easy to use. Through the software, we do calling, chat and share files and images, videos, etc., on a single tip.
  • Through Skype we can communicate very easily globally
  • We can do Chat, Call, Video Call, Screensharing, Media & File sharing at a one tip
  • We can create different groups and can add a large number of people to the same group, which helps in spreading any news to masses
  • Skype need to add different templates which looks more attractive.
As I have experienced Skype and found that it helps us a lot in my professional and personal life. Through Skype, I can communicate with my colleague, clients, family, and friends from anywhere in the world. I can do Audio calls, video calls, screen sharing, and chatting with anyone. It is very remote-friendly software and acquires very less space in your mobile or system. It is user-friendly. I use it to share all the official documents and other files with another person through Skype, and it works very nicely and efficiently while transferring the data.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
It's used for video, audio discussions and file sharing. Because of COVID-19 it has become part of our life and our day-to-day communication has become so seamless. We are using its free version and not facing any challenges. I am sure because of its user friendly UI anybody could use it easily. I am a developer so, my discussions are mostly with other developers over Skype but all other teams like management, testing and all senior level employees use Skype for communication.
  • First of all its user friendly and convenient interface. Anybody without much training can use it.
  • Easily installable on any operating system [without] installing any dependencies.
  • It's inexpensive. Although its free version fulfills almost all requirements. if you want to purchase its paid version for international calls it is still very much cost effective.
  • Skype could add a translation feature in its software. If a user sends text to another user in a different language Skype could translate it for that user.
  • Skype could add a status feature like WhatsApp so that users can describe their feelings.
  • Skype lite app size is still big; Skype should reduce its size.
This software can be used in any kind of organization. Because it provides almost all features like audio, video conferring and file sharing with different applications like Skype lite and Skype for business. I recommend to all to use Skype for remote discussions and file sharing. It's less expensive than other software which are available in market. I do not have anything negative to say because Skype fulfilling all my requirements.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
In these times where online communication is vital and every IT organization is in dire need of a meeting tool that covers all professional aspects as well as requirements for bringing people close and making communication easy. Skype has become a part and parcel of day to day professional life of users
  • Online meetings
  • file sharing
  • Group conferencing
  • May be license cost for professional use could be lowered to compete with other competitors.
  • Bandwidth requirements are high and could be reduced
In projects where one has to stay in constant touch with industry professionals on the principal side or client-side internationally, skype is a communication tool that we can rely upon. Meeting requirements are done easily and people all around the globe are in touch constantly and connected through chats, video calls , calling always
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Due to covid-19, we had to implement many online strategies in order to communicate. Skype allowed us to schedule meetings with people in our department and across other departments, as well as those who are not in the office or cannot come to meet in person. Now we can continue using Skype to expedite meetings without meeting in person.
  • Expedites meeting scheduling now that it can all be virtual.
  • Many people from different locations can get on a call more easily without the hassle of traveling.
  • Very user friendly!
  • I’d like to see a feature where you can do interactive presentations - unless this has already been implemented within the past few months that I have not used it!
  • Some connectivity issues.
  • Other than that I don’t see any other improvements needed since this already helps our team tremendously.
Skype is best suited now more than ever across many different purposes. I think it’s allowed people to realize how easily we can all communicate from where we are at any time within our working hours. It allows us to get the answers we need for meetings, presentations, interviews, and more way quicker than ever before.
Jason Hartigan | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Skype to communicate externally with other peer organizations. Notably we have also used Skype to communicate with job applicants in other countries. As a large organization I am sure that other offices are using Skype on campus. Skype fills a void for a reliable face to face communication platform that makes it feel like you are having a casual conversation with others without the need to be present. In a previous role I used Skype's chat or instant messaging features but no longer use that functionality. It worked well when I used it but it is my understanding they have beefed up this functionality.
  • It does video calling very well.
  • You can share files easily over the platform.
  • The chat / instant messaging feature was robust.
  • It's very accessible. Users on many platforms can use it.
  • It is reliable. I have not had issues with uptime or charshing.
  • I think that often people are confused on what usage or functions will cost them money to use.
  • Everyone is concerned about security and safety these days. I don't conduct secret business over Skype but I've heard there may be some concerns about this issue if you are thinking of using it for sensitive information.
  • Chat history gets deleted after a certain point so if keeping years long records is something that you are looking to do consider saving chunks off from time to time.
If you want to be able to communicate quickly and easily for personal or professional reasons Skype is a great solution. It offers the ability to feel like you are in the same place. It also allows you to communicate quickly and concisely if you don't want to bother with a full video and audio setup. I don't think it is well suited for chatting with multiple people at once. The maximum number of people you can get together is 10. We found it much easier to go with Google Hangouts for smaller group calls because it was free and GoToMeeting for larger groups. GoToMeeting also had a fee but was well suited for such environments.
November 09, 2021

Call on a budget!

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Skype, to conduct and monitor all our Sales calls and reach out programs, It is used primarily by our sales, product/Ops, and customer service teams to stay in touch with our leads and customers. It helped us in terms of not worrying about user adoption as most people are familiar with the product. Also, the screen-sharing features, ease of use in terms of the simplicity Skype had to offer is unparalleled. We did not have to roll out any kind of training within the organization as the teams were familiar with its UI and UX already. So there were cost savings on that from a training perspective. Also, the Audio quality while making calls through Skype for Business is unbeaten to this day be it through MS Teams or Zoom.
  • Doesn't require high internet speeds.
  • Videoconferencing.
  • Voice calls.
  • Instant messaging.
  • Screen sharing and recording.
  • Freezes often.
  • Needs to update and add more features as competitors provide more and better offerings.
  • UI has been the same for years.
  • No new features, would love to see some more.
Well, it is perfect if you plan to cover long geographic locations and are looking at a cost-effective means to have an effective call dialer option that can be tracked and monitored. This software is primarily used to connect with internal teams, with customers, and with clients allowing for file sharing as well as quick updates.
Chetan Chandrapal | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Skype is a primary and needful app for me and our organization. Skype is very good for personal or small group chatting and meeting. It is well distributed and well accepted. Skype is probably the easiest of this type of app to install and get working. We use Skype both for internal communication between employees and for communication with our clients. Currently, Skype works perfectly on any device such as PC, tablets, and smartphones.
  • Notification system of Skype is awesome.
  • You can set your group video call to Dynamic View.
  • During a call, you can send files, share contacts, add callers, and share your screen.
  • Skype need to improvement in Performance
  • The mobile version does not update conversations immediately So need to work on it.
  • The file size limit on shared files is less.
Well Suited: I can use it for basic communication, audio calls, and video calls. The interface and seamless features are really good which makes a great overall experience. Skype allows for flexibility in being able to do both conversing and video/audio calling in one platform. Less appropriate: They are so many cheaper options available in the market which offers almost the same services. So, basically costing could have been better.
Nilufa Hossain | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
A pioneer in video communication software, Skype is a service like no other. It’s a pioneering app that’s made communication accessible to millions of people across the globe. Using it for collaboration with coworkers and family members, meetings, and even hosting webinars is a fantastic idea! Keeping in contact with clients and coworkers throughout the pandemic was easy using Skype. Employees and customers alike took advantage of it. Today, Skype is available on a wide range of devices, such as tablets, smartphones, and desktop PCs. Even though we can share the screen, it may exchange extensive files of up to several GB through Skype conversation.
  • Using our mobile phones, tablets, and desktop PCs to communicate with others is doable, as long as we remember to keep track of our conversations on all of them.
  • Excellent video conference software with a solid backbone and an intuitive user interface. When discussing in-depth problems with customers, this is very beneficial.
  • Slack-like chat that is constantly being updated by Microsoft makes it simple for businesses to stay on top of communication with others.
  • A sign-in procedure that is more secure, and network delays during video calls degrade the user experience, as well as an even more streamlined user interface, are all goals.
  • Updated feature sets are required to remain competitive. While operating, it may crash, thus this has to be addressed.
  • Skype has a premium calling option and the call prices should go down as a result of the improved integration.
With Skype, it’s a dream come true, particularly if we’re chatting fast or calling abroad. This isn’t the greatest option for sizeable groups with a lot of users. Even if the participants are in separate countries, it may take the place of regular telephone communication. It’s ideal for making international calls. That Skype has no security problems is one thing I enjoy most about it. Other applications have security problems that we read about all the time, yet Skype doesn't have any!
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Skype is being used by our company for keeping in touch with other members and communicating while working remotely.
  • Reliable connection for calls and conference meetings
  • Ability to join a meeting from a phone line
  • Ability to share screen with other meeting participants
  • Ability to record meetings
  • Not possible to hold Webinars
  • No social networking groups unlike Teams
If the goal is keeping in touch with other team members, Skype can handle that well. The software is intuitive and offers stable connections. However, for meetings with large groups or holding webinars, the competitor software Zoom is more suitable. For sharing and maintaining information in channels, as well as simple management of projects in Kanban board, Teams is more suitable.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Skype was being tested as one of the video conference calling tools for our office. Since we're an audio and music company, one of the most crucial elements of these different programs we were auditing to make a decision was the sound quality, which unfortunately Skype fell very short. We were constantly having issues with dropped audio, robotic sounding voices, and difficulty sharing audio. It's unfortunate since we would have had this service already implemented with Microsoft Office.
  • UX/UI is very intuitive
  • Built in video features make privacy/backgrounds simple
  • Cross-device functionality is seamless
  • Audio quality is horrible: choppy, robotic, dropped, etc.
  • Other functions outside video calls are virtually useless + other apps (Slack) work much better
  • Limited features: no breakout rooms, lack of interactivity, it's very basic
The biggest benefit of Skype is that it's native to the Microsoft ecosystem. If you're using Office 365 it's already part of the suite and makes it a lot easier for IT/tech to manage within these settings. You're not managing several different accounts for employees on multiple platforms with different passwords, 2 factor authentication, etc. It's simple to use, quick to pick up, and relatively effortless for people who simply need to make video calls to communicate and talk.

However, if you're looking for a more robust system and video/audio quality are extremely important features to you, I'd look elsewhere. We're a smaller team so dealing with multiple accounts/different logins across SaaS programs isn't an issue, but I could see this problematic if you're a larger organization managing everything from a central account (Microsoft for example).
Jitendra Pratap | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I and company using this software for the last 5 years and I think this is the best software for collaboration. I often use this software during my office meeting. This is very easy to use and has very good features of screen sharing and so on. I recommend you to try at once and you will fall in love with this software.
  • Easy to use and you can also access through your mobile
  • Video and audio quality is so good
  • It is very safe to use.
  • You can also share your screen
  • Sometimes there is a lag in the application.
  • Sharing files sometime creating issue.
  • Audio quality need to improve.
Because of its easy-to-use feature, I like it most ease of access and affordability of the application across different platforms and devices. Also, it is available across other devices and platforms. A highly recommended feature is the ability to video call either one on one or a team meeting. Seamless experience when it comes to video conferencing.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Skype is used across our whole organization as the main tactical communication tool for coordination of maintenance windows and to quickly discuss working questions with various teams. There are plenty of "permanent" chat groups as well as a bunch of "temporary" ones that change their names depending on the situation. It certainly lacks integration with corporate mail system but allows for better cross-platform flexibility comparing to some free alternatives we tried.
  • Skype saves money particularly well since it's free
  • Skype allows one-to-one interaction as well as easily maintainable group discussions
  • Skype has screen sharing capabilities which become much better recently
  • Reliability - Skype sometimes is not very reliable in delivering messages right away
  • Notification management - the "smart" notification feature is not easy to find and properly configure
  • Integration - there is no integration with corporate email system
  • Security - there is no easy control of chat group members in case of resource rotation
Skype is very well suited for handling discussions of matters not involving private/sensitive information. It is definitely just fine for any personal conversations and group chats. I could not recommend it for anything involving PII or any other sensitive data since chat membership control is very unreliable once the chat grows large.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use Skype to keep in touch with key team members. We all use it for screen sharing and quick updates because everybody is familiar with it and knows what to expect. We can check in rapidly and call each other on demand because we all have it installed.
  • Skype allows on demand video and audio conferencing calls.
  • Skype allow screen sharing for presentations.
  • Sky allows filesharing for collaboration.
  • Skype is a RESOURCE hog. People who have limited bandwidth will have poor call quality.
  • It is hard to figure out how to use emojis and upload images in the chat.
  • The background images do not fool anybody....it is clearly not your real background.
Skype is well suited for quick calls back and forth, in both video and audio, among team members who have it already installed and who know how to use it. It is less well-suited when trying to do a presentation for somebody who does NOT have it installed or who lacks internet speed.
June 24, 2021

Skype is great!

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We primarily use Skype to communicate with clients usually located outside the country via chat video or call. This helps cut the costs of international calls and streamlines client communication.
  • Seamless chat similar to Slack in that way makes it really easy to communicate quickly with clients
  • Great video call software that makes screen share easy and effective. Really helpful when going over in-depth issues with clients.
  • Calls international are great and save us paying unnecessary fees.
  • I wish it was easier to share your profile with a QR code.
  • Would be a cool feature to have Skype synch with your google or Microsoft calendar.
  • Honestly works great, not a lot to complain about!
Really well suited for when you need to make international calls, or chat with someone quickly. Less suited for situations with large team meetings where there are multiple users on at one time. Skype does not work the best for multiple user video conferences, at least in my experience with the program.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Skype is used by our organization for a quick and simple way to IM and call coworkers throughout our whole organization. It helps facilitate fast communication so our teams can get their answer and move forward as effectively as possible. It also helps in sharing connections between teams and organizing communications by groups.
  • Quick and easy IM system
  • Quick and easy Calling system
  • User Friendly Interface
  • Buggy on occasion
  • Audio quality can be poor
  • Video quality can be poor
  • Poor visibility on security/encryption capability
Skype is well suited for organizations looking for a lightweight, easy to install, and cost effective communication management system to connect their teams and organize those communications in a way that is focused.

Skype is less appropriate for companies dealing with sensitive information- financial, health care institutions and the like.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Skype across our U.S. offices to send messages to colleagues in real-time when it is more effective to chat than to send emails back and forth. We have also used it in the past to set up video calls, although since Zoom and Microsoft Teams emerged as top solutions during the pandemic, we have mostly relied on those platforms since they are also used frequently by our clients and business partners.
  • Seamless chat functions.
  • Group chat features.
  • Consistent quality - we run into issues from time to time when using this platform.
  • Sometimes colleagues don't receive notifications about new messages.
Skype is great for chatting with colleagues, which comes in handy while we are all working remotely. We use it for one-on-one chats and we also create groups with numerous colleagues included to discuss projects, share links to server documents and online links. We only use it internally though as it seems that most of our clients are accustomed to using Zoom and Microsoft Teams for video calls.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Skype is being used across the entire organization of about 800 full-time employees plus many more contractors, interns, consultants, etc. Some departments use the tool and all of its function more than any others, but the whole organization uses it for video calls, voice calls, and instant chat. It solves most problems for remote collaboration and connection since we have many remote employees and the change in location status due to the pandemic situation.
  • The instant chat function is great. Very straightforward, easy to use, easy to learn, no technical issues.
  • Video calls are pretty easy also, user friendly and a mostly stable connection with no issues.
  • Voice calls are easy also, eliminates the need for an external landline or the need to use your cell phone. Clear connections, not really any dropped calls.
  • The overall functionality and robustness could use new features and updates. For example, breakout rooms, screen sharing, recording the calls, etc.
  • If there are issues with connections or technical issues, there aren't many resources or links to help out or self troubleshoot. No technical support chat available either.
  • Overall, [an] increase of functionality and customization is what is needed the most. Still a stable product.
Skype is appropriate for smaller to medium-sized organizations. I'm not sure of the price of the tool or the subscription, but it strikes me as a tool that is on the cheaper end of the range versus Adobe Connect, Zoom, RingCentral, Microsoft Teams, etc. It does what you need it to do and nothing more, so there aren't a lot of frills or bells and whistles that you get with it. You get basically, what you need out of it. Larger organizations that require customizations or integrations, this tool probably wouldn't be the best fit for it.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We mainly use Skype for:
  • Internal video calls and screen sharing.
  • Easy and affordable tool for foreign calls (you can purchase a small credit for every user, so he can make foreign calls from everywhere at affordable prices).
  • Get a local phone number for customers (but it is not perfect, see cons).
  • Voice quality is good
  • Multi-platform (PC, tablet, phone)
  • Easy to use
  • All attendees of the call must have an account.
  • Screen sharing in the standard version doesn't have enough options (you might want to share only a specific window).
  • You must log in to Skype if you want to check if you have a voice mail (getting an email alert would be a good solution).
Well suited scenarios:
  • Foreign calls from everywhere at affordable prices.
  • Get a local phone number for customers.
  • One on one calls between Skype users.
Less appropriate scenarios:
  • Multiple user calls (when you just want to share a link).
  • Calls with users that do not have an account.
  • Screen sharing might be tricky.
  • Get an email notification for voice mail.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Skype both for internal communication between employees and for communication with our clients. Currently, Skype works perfectly on any devices such as PC, tablets and smartphones. We sell a wide range of electronic components, and if a customer asks for support, it is sometimes difficult to describe a problem with a device or even the device itself in words. Therefore, in our case, when communicating with clients, the ability to transmit multimedia information in real time is very important. In addition to the fact that there are video calls in Skype, it is possible to transfer large files through its chat, even a few Gb in size.
  • Good quality video stream for video calls
  • Ability to transfer "massive" files via chat
  • Skype works even with very slow internet speeds
  • If there are a large number of participants in a conversation, there may be problems with the audio volume of individual participants.
  • In the latest updates, a pop-up window during a conversation is more disturbing than helping.
Skype is a good solution to replace regular telephony, especially if the participants in the call are located in different countries. Skype is an old and very famous service that has received international recognition. If we want to provide technical support for clients, then we need VoIP service. Probably, the fact that you need to use something well-known and popular, so that the client does not have to suffer with the search and installation of the appropriate application, sounds quite reasonable. Therefore, we can say that in these cases, Skype is the ideal solution.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Skype is being used as a communication tool within our company as a means to connect us via departments and organizations as a whole. it helps us keep in contact with one another faster than traditional emails and even phone calls. due to the pandemic, we needed to communicate and share our work across great distances and Skype helped us solve this problem.
  • Good call quality
  • Easy connectivity
  • Many functions
  • More friendly communications like gifs
  • Better imaging on video calls
  • Better multiple chats saved conversations
I would recommend Skype to many companies who are of a smaller size as I believe their platform with benefit more from Skpye than some of the other tools as Skype is generally or in my belief a better use for smaller firms who have a limited number of employees and should mainly be used in a local setting rather than international.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Skype is being used as a communication system for instant messaging and for conducting calls and meetings across the entire organization globally. It is used for sending heavy files quickly across to other users, to chat with one or multiple colleagues at the same time, to conduct audio or video calls, and screen sharing with others.
  • Instant messaging/chatting is excellent. You can have multiple windows open at the same time.
  • Can set notifications when the user's status changes e.g. is online.
  • Allows to conduct video calls with multiple people.
  • Excellent and modern user interface.
  • Works well with iOS.
  • Excellent integration with MS Outlook.
  • High bandwidth is needed for video calls /screen sharing which at time leads to lag.
  • Takes more time to start up when we restart the system.
  • Limited features like breakout room, voting options are not available.
Skype is best suited for chatting with colleagues as the user interface is quite easy and simple to use. Also, suitable for audio/video calls or screen sharing, however, it is best suited when the call is conducted within the same geography e.g. same country, as else has observed a lot of lag between the systems.
Char Paul | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Skype for online tertiary tutoring is a boon! Straightforward to use, easy to organize contacts, save conversations and shared files, and sharing the screen plus record is wonderful. Highly recommended also for clients in the same city as you~ sometimes life is such a juggle, for the client also, and the ease and convenience of using their phone or computer...dynamite.
  • Privacy of communication and file transfers
  • Sharing the screen and recording
  • Organizing contacts so that Favorites/Most common can be sorted from the rest
  • Deleting contacts no longer wanted on a list
  • More emoticon options
  • A white board would be helpful
[Skype is] most suited for face-face communication that can't be had in person, great for teaching I have found and or meetings. Not so useful with those who are computer illiterate or have low internet skills, and groups of children
April 21, 2021

Skype Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Skype is one of the best software programs currently used by our organization. It allows us to communicate better with each other. The interface is very friendly and easy to use all around. With recent updates, all of the bugs and issues before are no longer taking place. Skype is the way to go!
  • It is perfect for a video conference.
  • Skype provides and instant messaging service.
  • The ability to share screen during a call.
  • Skype is a main target for hackers.
  • It is not safe for kids.
Skype is best for a conference call with work-related topics. Or simply a quick reunion with colleagues and go over the main points of the day. [It's] accessible when in terms to screen sharing and the ability to send messages during the calls. At the moment I [can't] necessarily find a scenario where Skype is less appropriate.
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